A 2 hour workshop developed for the new manager or frontline supervisor. It is so common to hear of the employee who took initiative and did a good job, suddenly got thrown in the deep end as a shift leader/duty manager/supervisor.
This session will lead participants through the essentials for people management. Participants will engage in a scenario based coaching style environment to give practical tools and keys. From having the tough conversations on day 1 of your new role to navigating poor performance.
To the business leader who promotes their staff with minimal training, get your new leaders to this course!